Overview
If there is a national holiday coming up, it’s a good idea to consider if Fellow is open to receive a sample or not before you start planning to collect your sample.
Should you be aiming to produce a sample around the time of a national, federal holiday, Fellow recommends waiting (if at all possible) until after the holiday has passed.
Fellow's Holiday Schedule
👍 In 2025, Fellow will be open to receive samples on the following holidays:
Martin Luther King, Jr. Day - Monday, January 20
Presidents' Day - Monday, February 17
Juneteenth - Thursday, June 19
Indigenous People's Day - Monday, October 13
Day after Thanksgiving - Friday, November 28
Day after Christmas - Friday, December 26
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🚫 Fellow will be closed on the following dates:
New Year's Day - Wednesday, January 1
Memorial Day - Monday, May 26
Independence Day - Friday, July 4
Labor Day - Monday, September 1
Thanksgiving Day - Thursday, November 27
Christmas Day - Thursday, December 25
Please do not send back your sample on these days, or the immediate day prior.
Additional Information + Support
A general rule of thumb is that if UPS is delivering on a holiday, Fellow’s lab will be open to receive kits. For questions about specific holidays, feel free to reach out to our Customer Success Team, by logging into your Fellow portal and starting a chat with us!
Once you're in, click on the golden chat bubble on the bottom right-hand corner of your homepage to start a chat.